Integrity Supply offers free economy ground shipping on orders over $199 within the Continental US with limitations. With orders outside the Continental US or to have an expedited delivery , please contact us at 866.918.0300 for rates to your destination.
Free Shipping applies to all orders over $199. This is an economy ground shipping and will be used at Integrity's discretion. Because we need to abide by shipping carrier regulations, certain items require special packaging or handling, such as liquids, fragile items, heavyweight and other non-standard products. In this case, a portion of the order may require a charge for the special packaging or handling, at this time we will notify you of any additional charge before your order is processed. This offer may be withdrawn at any time and only applies to orders in the Continental US and is not valid with any other promotions or coupon codes.
Once an order has been placed, it will be shipped within 1-3 business days unless a product is on back order. We utilize warehouses throughout the US to ensure timely delivery. Certain items with regional availability may take longer to process and deliver. If a delivery is time sensitive please inquire before placing an order to avoid any delays. Please note in some cases your order may arrive in multiple deliveries due to the warehouse they're being shipped from.
We accept returns up to 14 days from the date of purchase. Unless defective, returns must be unused and in their original, unopened packages. Customer is responsible for any and all shipping charges including any taxes or duties associated with the return of an item. We do not refund the shipping charge in the event of a return, you will only be refunded the amount of the item returned. Any claims for defective material or shortages must be made within 2 days of receipt. Please contact our customer service at 866.918.0300 or firstname.lastname@example.org to request a return authorization for returning an item. You should expect to receive your refund within two weeks from the time we receive the returned product; however, in many cases you will receive your refund more quickly. All refunds will be issued in the original form of payment used for purchase.